After being very pleased with the work performed by Therm-All when we needed our pool heater replaced, we were very happy to work with them again when we decided to update our air conditioner, furnace, and water heater. Throughout all these projects, the team was very punctual, professional, and courteous. We really appreciated the level of communication the team provided and it’s clear they take pride in the level of customer service and quality work that they deliver. We would definitely work with them again in the future. A big thank you to Jeff, Arthur, Thyssen, and Enrique.
John T (Catmang)
13:28 05 Oct 22
23:06 19 Aug 22
17:10 16 Aug 22
Pool Heater: This company sent someone to diagnose my pool heater on May 3, 2022. When the person left, he said we would hear from him before the end of the day. We never heard from him again, but we did receive an invoice three months later in August of 2022! I was astonished. Somehow, and they don't know how, they lost us for that time period. Anyway, they sent someone out again, Enrique, who was wonderful, polite, and made a different (and much cheaper) diagnosis and repaired the heater within a couple of hours. What a wonderful experience we had. I would recommend them to anyone and I will use them in the future for all of my mechanical needs. Also a big shout out to Jeff in admin who arranged everything. Thank you guys!!!!!!!!
02:19 28 Jul 22
Therm-All Inc. did a wonderful job installing our pool heater. The turnaround time between contacting them and installation was less then a week and they installed it very well. They are also very responsive when it comes to answering questions. Highly recommend their service!
23:33 15 Jul 22
Called Jim 3 years ago for a gas fireplace repair. exceptional service and response speed.3 weeks ago we called Jim and he coordinated a major pool heating system installation. It started with their plumbing team...to the gas installation team...to the electrical team...the professionalism from each technician was exceptional. Jim speed in responding to questions with answers, quotes and equipment recommendations is always fast.This company is exceptional and we would and already have recommended to anyone.
16:04 07 Jun 22
17:33 04 May 22
In April 2022, we had an above ground pool natural gas heater installed by Therm-All Inc. From beginning to end it was a pleasant and professional experience. Detailed quote was provided after home visit - all questions were answered and safety issues were highlighted. Installers arrived on time and were very professional and again did not mind answering our questions. Pricing was competitive. We would highly recommend this company.
21:45 23 Apr 22
Therm-all was a fantastic company to deal with. They were quick to come out and see the property and quote the job on the spot. The quote was actually less than I was expecting for an installed central air system. Once the deposit was paid, the equipment was ordered and the installation began a couple of weeks later. It was early spring, so I managed to get this complete before the seasonal rush! The two technicians spent a day getting this installed. They were very knowledgeable and the workmanship was professional. I was very happy with the entire process and final result.
17:02 24 Feb 22
Great experience dealing with this company and it was easy right from the beginning. Called for quote, Jim came next day, gave quote. I got three quotes and Therm-all was the best. Enrique and Scott did the installation of new furnace and a/c. They were professional, hard working, very respectful and kind. My friend had them install her furnace and recommended them. I would totally recommend this company to anyone who is looking for this type of service.Thanks to all the staff, it was a pleasure dealing with you!
05:59 30 Jan 22
00:59 18 Jan 22
Thank you Jim from Therm-all for coming in my house on Saturday evening and giving me very professional estimate and best price for furnace and also I was told that they will install new furnace on Monday afternoon but two young technicians come in the morning on Monday passing through snow storm and installing my new furnace. They done excellent and professional job,I am giving 5+ stars 👍👍👍👍
01:43 07 Jan 22
Jim and the rest of the Therm-All team were great! There was good communication throughout the process, they completed our projected quickly and respected our home. Everything was cleaned up afterwards which we really appreciated!
15:19 12 Aug 21
Great experience! Tks Boris for not giving up and finding/resolving one of the trickiest electrical problems I’ve ever seen. You are a fantastic electrician Therm-all is very lucky to have you! Tks again :)
12:35 29 Jun 21
Great professional service from start to end, quick and clean installation, thanks to Jeff and the Therm-All team for taking care of everything and making this an easy process .
16:35 14 Jun 21
I have had these guys to my house 3 times in the past year for various electrical issues. They have been quick, efficient and very professional. Their price point was very reasonable, when they were done their work. You wouldn’t even know they were here. No clean up afterwords. Came out, gave me an estimate and arranged to do the work swiftly afterwards and even that day. I will definitely have them back for any project or everyday issues.
17:27 04 Jun 21
15:22 04 Jun 21
20:22 07 May 21
We had an issue with a clogged kitchen sink that i tried to snake down to about 15-20’. They had equipment to snake the line out to 100’ with no problem. The worker was very nice, courteous , fast and solved my problem. Well done!!
04:23 14 Apr 21
This company comes highly recommended by my wife and I. From Start to Finish they were very personable, professional, clean and workable.Andrew Whitlock was our point of contact and could npt have been easier to work with. He stood true to his word and wanted our business and to get us the correct solution to our need. Jeff Hawkins looked after the install and was simple and professional. His crew turned up on the scheduled day and to encompass a good customer experience both him and Andrew came by to make sure the job was going well. Ryan and Joel were the install technicians and we were very comfortable having them in our home. They were both very conscientious, professional and wanted to give us a quality install. No fuss no mess! I have worked with many contractors and have been a contractor myself. They are fair priced and want to do the best for their customer. I don't just trust anybody however, i can honestly recommend this company and their team! Thank You All. John & Lisa Daly - Cambridge Ontario.
13:08 01 Apr 21
Significantly more client oriented business model than their competitors. This company is local, and gives back to the community. That is if the lower prices weren't reason enough to use these guys. They'll get all my requests from now on, for any service they offer.
16:46 22 Mar 21
From the initial quote to the final installation of our tankless hot water heater, Therm-All went above and beyond.Definitely recommend their services
15:17 04 Mar 21
They installed a new furnace from Home Depot and a new hot water tank, which they supplied. It took them just a few hours, and they removed the old furnace and returned the old hot water tank to Reliance. I'm very happy with their job.
00:09 25 Jan 21
Excellent, prompt, friendly service, good price.
12:12 05 Jan 21
My water heater blew out the bottom on New Year's weekend. I contacted Therm-All (based on a recommendation) that Sunday, and my heater was replaced the following day (Monday) by 10am! They were fantastic! They were responsive, answering the phone and all my emails even though it was a holiday weekend. They offered a fantastic price and mobilized the install the very next day. They were professional, courteous, fast and took the time to answer all my questions.I will definitely be using them again. I was thinking about replacing furnace/AC this spring, and now I know where to go!
15:50 31 Dec 20
I am happy i got heat very pleased about the professional work they did and sales staffI would highly recommend this businessIf you go cheap you get what you pay forAt least if you do have a minor problem in the future they will fix it no question s askedNot like the fly buy night shops out thereI learned my lesson over the years go with your gut feeling. Thanks for reading
20:26 11 Dec 20
Jeff and Dan at Therm-All were excellent to work with - friendly, knowledgeable and professional. Had an AC system installed with them. Even when an issue arose post installation, Jeff immediately took ownership, investigated and committed to addressing the matter. I've already referred Therm-All to several colleagues and neighbors and would certainly engage them again on any future projects.
15:31 10 Dec 20
Sunday night as the sun set I realized my furnace was not working. Monday morning I called Therm-All to inspect/repair. Turned out I needed a new one. By Tuesday at noon it was installed, running and my house was warm again! The team was professional, respectful, neat, honest, quick and efficient. I can't say thank you enough for getting our home warm and toasty again. 100% recommend!
18:32 23 Nov 20
Beyond pleased with the service and quality of work done by Therm-all. The team was very friendly from start to finish. The quote was performed promptly and professionally. The installation was speedy and the service person was a delight. I was able to pay over the phone, which made this transaction quick and painless. Thank you Jeff, and Justin for your great work. Would recommend, and will be using Therm-all for any heating or cooling needs in the future.
19:35 09 Nov 20
The team at Therm-All is great to work with! They are always do work at the apartment building I currently live in. They care about the customers and always ensure the job is completed properly and promptly!
Tsunma “Ani” Jamyang Donma
03:48 31 Oct 20
Best renovation /installation experience ever, great communication making the experience stress free🙏🏼
14:00 29 Sep 20
John was promptly here first thing this morning, he went above and beyond in getting my air conditioning fixed! Great customer skills and knowledgeable!! So nice to have a worker that comes in and takes care of any and all issues!!! He takes care of business, great worker!!!
20:04 24 Sep 20
Getting HVAC installed in my home was a huge decision considering the cost is rather large - reasonably so. However, when I decided to get this system I called multiple places and decided to go with Therm-All because they were thorough and explained everything I needed to know perfectly. I was able to book a day within the week - even being offered the next - and the workers showed up on time, ready to get started. They were patient with my family who are not used to this entire thing or understand how it gets installed, so when we had to move some objects out of their way they were very considerate.I did a lot of communicating with Jeff who answered every question I had and accommodated me as much as possible. He and his team were wonderful to work with and I'm so happy I chose Therm-All because I'm unsure if I would have received the same great treatment somewhere else.
21:08 11 Sep 20
Them-all was great. Helpful, friendly.They worked quickly and efficiently.I had an issue shortly after a service call to fix the AC. Tim was fantastic. Fixed the issue quickly and Was professional and friendly.Over all, I had a very positive experience. Would definitely recommend 😊
22:07 07 Sep 20
Our contractor made an error in arranging ThermAll to come and hook up our pool heater before a long weekend but they called me on Friday night to apologize about the miscommunication and sent someone the next morning. Great customer service
21:00 26 Aug 20
Our furnace died on the coldest day of winter. In February. The house is old. There were many challenges. The team was stayed until almost 11 PM to make sure we didn't freeze overnight. They were super heroes. Furnaces has worked great ever since. I am a huge fan! Eileen
23:32 11 Aug 20
Great service at a reasonable price.
23:08 06 Aug 20
I recommend Therm-All as a candidate for AC & Furnace. Great customer service with lots of patient and skills provided. Very pleased with service received from the thecnicians, very professional.
22:31 30 Jul 20
Had a new water heater installed today after my old one started leaking. There team was very professional and the job was done the next day. The installer was polite and worked hard to make sure everything was done correctly. I would highly recommend Therm-All
13:26 27 Jul 20
First-rate experience all around. The sales rep helped me make an informed decision regarding what I needed for my home without upselling me. They were able to get the unit I needed and set a time for installation within 48 hours of my call ... during peak AC season. I was so impressed.On the installation day, every technician was polite and professional, taking time to explain what they were doing at each stage of the job. They showed respect to my family and to my home, cleaning up their entire mess and hauling away any surplus materials at the end of the job. On top of all that, they gave me the best price across all my quotes. I would definitely recommend Therm-All without reservation.
14:07 17 Jul 20
Just had a gas heater for our swimming pool installed by the team from Therm-all and we are were very happy with the work carried out by them. They were able to install the gas line as per my wishes and also they were able to install the heater to my satisfaction as per all the proper codes. The crew were all really nice and made sure everything was working properly before cleaning up. Super job Therm-all.
16:33 09 Jul 20
We had issues with our pool heater. Flames were coming out the side! Mike from Therm-all came in and started taking it apart. And just what he thought, a blocked tube. I would recommend Therm-all to anybody who has heating cooling or mechanical issues. Mike was polite and efficient. And a fair price. Thanks again therm-all. I won't hesitate to use you guys again.
20:36 06 Jul 20
Very responsive, great service!
17:37 24 Mar 20
Therm-all just installed furnace and air conditioning , installers were professional , their workmanship is properly finished .they explained the process start to finish