This company comes highly recommended by my wife and I. From Start to Finish they were very personable, professional, clean and workable.Andrew Whitlock was our point of contact and could npt have been easier to work with. He stood true to his word and wanted our business and to get us the correct solution to our need. Jeff Hawkins looked after the install and was simple and professional. His crew turned up on the scheduled day and to encompass a good customer experience both him and Andrew came by to make sure the job was going well. Ryan and Joel were the install technicians and we were very comfortable having them in our home. They were both very conscientious, professional and wanted to give us a quality install. No fuss no mess! I have worked with many contractors and have been a contractor myself. They are fair priced and want to do the best for their customer. I don't just trust anybody however, i can honestly recommend this company and their team! Thank You All. John & Lisa Daly - Cambridge Ontario.
13:08 01 Apr 21
Significantly more client oriented business model than their competitors. This company is local, and gives back to the community. That is if the lower prices weren't reason enough to use these guys. They'll get all my requests from now on, for any service they offer.
16:46 22 Mar 21
From the initial quote to the final installation of our tankless hot water heater, Therm-All went above and beyond.Definitely recommend their services
15:17 04 Mar 21
They installed a new furnace from Home Depot and a new hot water tank, which they supplied. It took them just a few hours, and they removed the old furnace and returned the old hot water tank to Reliance. I'm very happy with their job.
00:09 25 Jan 21
Excellent, prompt, friendly service, good price.
12:12 05 Jan 21
My water heater blew out the bottom on New Year's weekend. I contacted Therm-All (based on a recommendation) that Sunday, and my heater was replaced the following day (Monday) by 10am! They were fantastic! They were responsive, answering the phone and all my emails even though it was a holiday weekend. They offered a fantastic price and mobilized the install the very next day. They were professional, courteous, fast and took the time to answer all my questions.I will definitely be using them again. I was thinking about replacing furnace/AC this spring, and now I know where to go!
15:50 31 Dec 20
I am happy i got heat very pleased about the professional work they did and sales staffI would highly recommend this businessIf you go cheap you get what you pay forAt least if you do have a minor problem in the future they will fix it no question s askedNot like the fly buy night shops out thereI learned my lesson over the years go with your gut feeling. Thanks for reading
20:26 11 Dec 20
Jeff and Dan at Therm-All were excellent to work with - friendly, knowledgeable and professional. Had an AC system installed with them. Even when an issue arose post installation, Jeff immediately took ownership, investigated and committed to addressing the matter. I've already referred Therm-All to several colleagues and neighbors and would certainly engage them again on any future projects.
15:31 10 Dec 20
Sunday night as the sun set I realized my furnace was not working. Monday morning I called Therm-All to inspect/repair. Turned out I needed a new one. By Tuesday at noon it was installed, running and my house was warm again! The team was professional, respectful, neat, honest, quick and efficient. I can't say thank you enough for getting our home warm and toasty again. 100% recommend!
18:32 23 Nov 20
Beyond pleased with the service and quality of work done by Therm-all. The team was very friendly from start to finish. The quote was performed promptly and professionally. The installation was speedy and the service person was a delight. I was able to pay over the phone, which made this transaction quick and painless. Thank you Jeff, and Justin for your great work. Would recommend, and will be using Therm-all for any heating or cooling needs in the future.
19:35 09 Nov 20
The team at Therm-All is great to work with! They are always do work at the apartment building I currently live in. They care about the customers and always ensure the job is completed properly and promptly!
Tsunma Jamyang Donma
03:48 31 Oct 20
Best renovation /installation experience ever, great communication making the experience stress free🙏🏼
14:00 29 Sep 20
John was promptly here first thing this morning, he went above and beyond in getting my air conditioning fixed! Great customer skills and knowledgeable!! So nice to have a worker that comes in and takes care of any and all issues!!! He takes care of business, great worker!!!
20:04 24 Sep 20
Getting HVAC installed in my home was a huge decision considering the cost is rather large - reasonably so. However, when I decided to get this system I called multiple places and decided to go with Therm-All because they were thorough and explained everything I needed to know perfectly. I was able to book a day within the week - even being offered the next - and the workers showed up on time, ready to get started. They were patient with my family who are not used to this entire thing or understand how it gets installed, so when we had to move some objects out of their way they were very considerate.I did a lot of communicating with Jeff who answered every question I had and accommodated me as much as possible. He and his team were wonderful to work with and I'm so happy I chose Therm-All because I'm unsure if I would have received the same great treatment somewhere else.
17:38 14 Sep 20
The Therm-All team has outstanding customer service and are incredibly reliable for all your residential heating, cooling, plumbing and electrical needs! They are very knowledgeable and very attentive to whatever your questions and concerns are. Would highly recommend giving them a call if you want a professional team that treats all of their customers with care and respect! 10/10 recommend!
21:08 11 Sep 20
Them-all was great. Helpful, friendly.They worked quickly and efficiently.I had an issue shortly after a service call to fix the AC. Tim was fantastic. Fixed the issue quickly and Was professional and friendly.Over all, I had a very positive experience. Would definitely recommend 😊
22:07 07 Sep 20
Our contractor made an error in arranging ThermAll to come and hook up our pool heater before a long weekend but they called me on Friday night to apologize about the miscommunication and sent someone the next morning. Great customer service
21:00 26 Aug 20
Our furnace died on the coldest day of winter. In February. The house is old. There were many challenges. The team was stayed until almost 11 PM to make sure we didn't freeze overnight. They were super heroes. Furnaces has worked great ever since. I am a huge fan! Eileen
23:32 11 Aug 20
Great service at a reasonable price.
23:08 06 Aug 20
I recommend Therm-All as a candidate for AC & Furnace. Great customer service with lots of patient and skills provided. Very pleased with service received from the thecnicians, very professional.
22:31 30 Jul 20
Had a new water heater installed today after my old one started leaking. There team was very professional and the job was done the next day. The installer was polite and worked hard to make sure everything was done correctly. I would highly recommend Therm-All
13:26 27 Jul 20
First-rate experience all around. The sales rep helped me make an informed decision regarding what I needed for my home without upselling me. They were able to get the unit I needed and set a time for installation within 48 hours of my call ... during peak AC season. I was so impressed.On the installation day, every technician was polite and professional, taking time to explain what they were doing at each stage of the job. They showed respect to my family and to my home, cleaning up their entire mess and hauling away any surplus materials at the end of the job. On top of all that, they gave me the best price across all my quotes. I would definitely recommend Therm-All without reservation.
14:07 17 Jul 20
Just had a gas heater for our swimming pool installed by the team from Therm-all and we are were very happy with the work carried out by them. They were able to install the gas line as per my wishes and also they were able to install the heater to my satisfaction as per all the proper codes. The crew were all really nice and made sure everything was working properly before cleaning up. Super job Therm-all.
16:33 09 Jul 20
We had issues with our pool heater. Flames were coming out the side! Mike from Therm-all came in and started taking it apart. And just what he thought, a blocked tube. I would recommend Therm-all to anybody who has heating cooling or mechanical issues. Mike was polite and efficient. And a fair price. Thanks again therm-all. I won't hesitate to use you guys again.
20:36 06 Jul 20
Very responsive, great service!
17:37 24 Mar 20
Therm-all just installed furnace and air conditioning , installers were professional , their workmanship is properly finished .they explained the process start to finish
16:04 21 Jan 20
Great experience all around
15:37 21 Jan 20
17:17 06 Dec 19
16:40 06 Dec 19
Furnace and fireplace installed professionally and left the area cleaner then when they started.
14:03 15 Nov 19
We were in a bind with no heat during the early winter cold snap. The Therm-All team worked tirelessly to install a new furnace for us the very next day. Professional and courteous the Sales, Management and Installation team did an amazing job! Rob
20:39 14 Nov 19
Called them early in the morning in need of a gas licensed technician to disconnect a gas dryer. They had a tech in our area at our house before 2pm the same day. He was here for <1hr, disconnected our gas dryer and capped the gas valve since we did not need that line to be active anymore. The tech was a pro, really nice guy to talk to, and explained everything he was doing. Had a great experience and would recommend them to other.
16:20 05 Nov 19
Very professional and efficient would highly recommend this company!
14:18 31 Oct 19
At the beginning of the summer my A/C was not working properly. I called Therm-All Heating & Cooling. They came same day to have a look. Unfortunately my system needed to be replaced. They were very quick to come spec the job. provide a quote & then deliver. The install team did a great job. I would not hesitate to recommend them!
16:49 22 Oct 19
00:33 05 Oct 19
Highly recommend the services of Therm-All heating and cooling,during a heatwave out ac went out. Sean Beaudoin was able to help me over the phone and got me back up and running in minutes. Many thanks Sean!!! Customer for life. I’d also like to thank Therm-All for drawing my name and winning a new thermostat! Installed and absolutely loving it!!
17:20 04 Oct 19
My consultation was professional and informative. I absolutely recommend!
14:42 04 Oct 19
16:14 09 Aug 19
Came out the same day, fixed my pool heater within anhour. Couldn't be happier with their services!
21:44 06 Aug 19
00:57 27 Jul 19
Had an air conditioner installed by therm-all. Great service. The two guys installing it were extremely friendly and kept me updated through the course of the day on how things were going. Would definitely recommend.
14:13 15 Jul 19
Quick and friendly service
12:00 13 Jul 19
Working with Therm-all has been amazing - from the AC installation, hot water heater rental, and hooking up our gas line for our BBQ - everything was seamless and everyone was so friendly. I have worked with other HVAC companies in the past and had terrible experiences, but working with Therm-all was a great professional and personal experience. I would highly recommend :)
14:43 10 Jul 19
Friendly, competent and good value compared to others.
02:40 07 Jul 19
Neat job. Trane product is great. Two thumbs up.
17:29 24 Jun 19
This company is amazing. Fast friendly service! Highly recommend them