Contact Us | Therm-All - Your Heating & Cooling Experts

Google Rating

4.6

Based on 68 reviews

Therm-All

4.6

tim cvetic

20:22 07 May 21

We had an issue with a clogged kitchen sink that i tried to snake down to about 15-20’. They had equipment to snake the line out to 100’ with no problem. The worker was very nice, courteous , fast and solved my problem. Well done!!

RCL Supply

04:23 14 Apr 21

This company comes highly recommended by my wife and I. From Start to Finish they were very personable, professional, clean and workable.Andrew Whitlock was our point of contact and could npt have been easier to work with. He stood true to his word and wanted our business and to get us the correct solution to our need. Jeff Hawkins looked after the install and was simple and professional. His crew turned up on the scheduled day and to encompass a good customer experience both him and Andrew came by to make sure the job was going well. Ryan and Joel were the install technicians and we were very comfortable having them in our home. They were both very conscientious, professional and wanted to give us a quality install. No fuss no mess! I have worked with many contractors and have been a contractor myself. They are fair priced and want to do the best for their customer. I don't just trust anybody however, i can honestly recommend this company and their team! Thank You All. John & Lisa Daly - Cambridge Ontario.

Andrew Durocher

13:08 01 Apr 21

Significantly more client oriented business model than their competitors. This company is local, and gives back to the community. That is if the lower prices weren't reason enough to use these guys. They'll get all my requests from now on, for any service they offer.

Forrest Sigman

16:46 22 Mar 21

From the initial quote to the final installation of our tankless hot water heater, Therm-All went above and beyond.Definitely recommend their services

Mark Matsen

15:17 04 Mar 21

They installed a new furnace from Home Depot and a new hot water tank, which they supplied. It took them just a few hours, and they removed the old furnace and returned the old hot water tank to Reliance. I'm very happy with their job.

Tina LeBlanc

00:09 25 Jan 21

Excellent, prompt, friendly service, good price.

Chris Lorenz

12:12 05 Jan 21

My water heater blew out the bottom on New Year's weekend. I contacted Therm-All (based on a recommendation) that Sunday, and my heater was replaced the following day (Monday) by 10am! They were fantastic! They were responsive, answering the phone and all my emails even though it was a holiday weekend. They offered a fantastic price and mobilized the install the very next day. They were professional, courteous, fast and took the time to answer all my questions.I will definitely be using them again. I was thinking about replacing furnace/AC this spring, and now I know where to go!

Ricky Parker

15:50 31 Dec 20

I am happy i got heat very pleased about the professional work they did and sales staffI would highly recommend this businessIf you go cheap you get what you pay forAt least if you do have a minor problem in the future they will fix it no question s askedNot like the fly buy night shops out thereI learned my lesson over the years go with your gut feeling. Thanks for reading

John Farley

20:26 11 Dec 20

Jeff and Dan at Therm-All were excellent to work with - friendly, knowledgeable and professional. Had an AC system installed with them. Even when an issue arose post installation, Jeff immediately took ownership, investigated and committed to addressing the matter. I've already referred Therm-All to several colleagues and neighbors and would certainly engage them again on any future projects.

Vanessa Stevenson

15:31 10 Dec 20

Sunday night as the sun set I realized my furnace was not working. Monday morning I called Therm-All to inspect/repair. Turned out I needed a new one. By Tuesday at noon it was installed, running and my house was warm again! The team was professional, respectful, neat, honest, quick and efficient. I can't say thank you enough for getting our home warm and toasty again. 100% recommend!

monica szymezko

18:32 23 Nov 20

Beyond pleased with the service and quality of work done by Therm-all. The team was very friendly from start to finish. The quote was performed promptly and professionally. The installation was speedy and the service person was a delight. I was able to pay over the phone, which made this transaction quick and painless. Thank you Jeff, and Justin for your great work. Would recommend, and will be using Therm-all for any heating or cooling needs in the future.

Emily Foell

19:35 09 Nov 20

The team at Therm-All is great to work with! They are always do work at the apartment building I currently live in. They care about the customers and always ensure the job is completed properly and promptly!

Tsunma Jamyang Donma

03:48 31 Oct 20

Best renovation /installation experience ever, great communication making the experience stress free🙏🏼

Cynthia Dwinnell

14:00 29 Sep 20

John was promptly here first thing this morning, he went above and beyond in getting my air conditioning fixed! Great customer skills and knowledgeable!! So nice to have a worker that comes in and takes care of any and all issues!!! He takes care of business, great worker!!!

Cass R

20:04 24 Sep 20

Getting HVAC installed in my home was a huge decision considering the cost is rather large - reasonably so. However, when I decided to get this system I called multiple places and decided to go with Therm-All because they were thorough and explained everything I needed to know perfectly. I was able to book a day within the week - even being offered the next - and the workers showed up on time, ready to get started. They were patient with my family who are not used to this entire thing or understand how it gets installed, so when we had to move some objects out of their way they were very considerate.I did a lot of communicating with Jeff who answered every question I had and accommodated me as much as possible. He and his team were wonderful to work with and I'm so happy I chose Therm-All because I'm unsure if I would have received the same great treatment somewhere else.

Ryan Vielma

17:38 14 Sep 20

The Therm-All team has outstanding customer service and are incredibly reliable for all your residential heating, cooling, plumbing and electrical needs! They are very knowledgeable and very attentive to whatever your questions and concerns are. Would highly recommend giving them a call if you want a professional team that treats all of their customers with care and respect! 10/10 recommend!

Hope Osman

21:08 11 Sep 20

Them-all was great. Helpful, friendly.They worked quickly and efficiently.I had an issue shortly after a service call to fix the AC. Tim was fantastic. Fixed the issue quickly and Was professional and friendly.Over all, I had a very positive experience. Would definitely recommend 😊

Jon U

22:07 07 Sep 20

Our contractor made an error in arranging ThermAll to come and hook up our pool heater before a long weekend but they called me on Friday night to apologize about the miscommunication and sent someone the next morning. Great customer service

Eileen Grogan

21:00 26 Aug 20

Our furnace died on the coldest day of winter. In February. The house is old. There were many challenges. The team was stayed until almost 11 PM to make sure we didn't freeze overnight. They were super heroes. Furnaces has worked great ever since. I am a huge fan! Eileen

Colleen Weir

23:32 11 Aug 20

Great service at a reasonable price.

JCarlos Miller

23:08 06 Aug 20

I recommend Therm-All as a candidate for AC & Furnace. Great customer service with lots of patient and skills provided. Very pleased with service received from the thecnicians, very professional.

James Guylee

22:31 30 Jul 20

Had a new water heater installed today after my old one started leaking. There team was very professional and the job was done the next day. The installer was polite and worked hard to make sure everything was done correctly. I would highly recommend Therm-All

Phil Shamas

13:26 27 Jul 20

First-rate experience all around. The sales rep helped me make an informed decision regarding what I needed for my home without upselling me. They were able to get the unit I needed and set a time for installation within 48 hours of my call ... during peak AC season. I was so impressed.On the installation day, every technician was polite and professional, taking time to explain what they were doing at each stage of the job. They showed respect to my family and to my home, cleaning up their entire mess and hauling away any surplus materials at the end of the job. On top of all that, they gave me the best price across all my quotes. I would definitely recommend Therm-All without reservation.

susan dailey

14:07 17 Jul 20

Just had a gas heater for our swimming pool installed by the team from Therm-all and we are were very happy with the work carried out by them. They were able to install the gas line as per my wishes and also they were able to install the heater to my satisfaction as per all the proper codes. The crew were all really nice and made sure everything was working properly before cleaning up. Super job Therm-all.

Dominic Tantalo

16:33 09 Jul 20

We had issues with our pool heater. Flames were coming out the side! Mike from Therm-all came in and started taking it apart. And just what he thought, a blocked tube. I would recommend Therm-all to anybody who has heating cooling or mechanical issues. Mike was polite and efficient. And a fair price. Thanks again therm-all. I won't hesitate to use you guys again.

Jason McClellan

20:36 06 Jul 20

Very responsive, great service!

Kim Ness

17:37 24 Mar 20

Therm-all just installed furnace and air conditioning , installers were professional , their workmanship is properly finished .they explained the process start to finish

Laurie Hawkins

16:04 21 Jan 20

Great experience all around

Patricia Foster

15:37 21 Jan 20

jacob wall

17:17 06 Dec 19

Blago Despotovski

16:40 06 Dec 19

Furnace and fireplace installed professionally and left the area cleaner then when they started.

Rob V

14:03 15 Nov 19

We were in a bind with no heat during the early winter cold snap. The Therm-All team worked tirelessly to install a new furnace for us the very next day. Professional and courteous the Sales, Management and Installation team did an amazing job! Rob

Brian Sharp

20:39 14 Nov 19

Called them early in the morning in need of a gas licensed technician to disconnect a gas dryer. They had a tech in our area at our house before 2pm the same day. He was here for <1hr, disconnected our gas dryer and capped the gas valve since we did not need that line to be active anymore. The tech was a pro, really nice guy to talk to, and explained everything he was doing. Had a great experience and would recommend them to other.

Christine Butchart

16:20 05 Nov 19

Very professional and efficient would highly recommend this company!

Anne Welch

14:18 31 Oct 19

At the beginning of the summer my A/C was not working properly. I called Therm-All Heating & Cooling. They came same day to have a look. Unfortunately my system needed to be replaced. They were very quick to come spec the job. provide a quote & then deliver. The install team did a great job. I would not hesitate to recommend them!

Kirstie Deering

16:49 22 Oct 19

Mark Ready

00:33 05 Oct 19

Highly recommend the services of Therm-All heating and cooling,during a heatwave out ac went out. Sean Beaudoin was able to help me over the phone and got me back up and running in minutes. Many thanks Sean!!! Customer for life. I’d also like to thank Therm-All for drawing my name and winning a new thermostat! Installed and absolutely loving it!!

Jamie Sewell

17:20 04 Oct 19

My consultation was professional and informative. I absolutely recommend!

Justin Lee

14:42 04 Oct 19

Rob Malec

16:14 09 Aug 19

Came out the same day, fixed my pool heater within anhour. Couldn't be happier with their services!

Ryan Aurora

21:44 06 Aug 19

David

00:57 27 Jul 19

Had an air conditioner installed by therm-all. Great service. The two guys installing it were extremely friendly and kept me updated through the course of the day on how things were going. Would definitely recommend.

Krista Tarasiuk

14:13 15 Jul 19

Quick and friendly service

Vanessa McQuade

12:00 13 Jul 19

Working with Therm-all has been amazing - from the AC installation, hot water heater rental, and hooking up our gas line for our BBQ - everything was seamless and everyone was so friendly. I have worked with other HVAC companies in the past and had terrible experiences, but working with Therm-all was a great professional and personal experience. I would highly recommend :)

Gary Connell

14:43 10 Jul 19

Friendly, competent and good value compared to others.

Jason Gallichan

02:40 07 Jul 19

Neat job. Trane product is great. Two thumbs up.

Samantha Lillie

17:29 24 Jun 19

This company is amazing. Fast friendly service! Highly recommend them

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